What is Real Hotels?

Real Hotels is one of the leading online reservation providers to the hotel industry, offering the best choice of hotels and room prices available across Europe. We have over 11,000 hotels in Europe and are on average are adding 400 properties per month. Real Hotels was founded in 2005 in Nottingham, UK.

How many hotels does Real Hotels have?

Real Hotels has over 11,000 properties signed-up to its service. Our coverage in the UK and France is second to none, and we are currently rapidly growing our hotel base across Europe, adding on average 400 properties per month.

What are the characteristics of the properties?

Real Hotels properties range from small independent properties, including B&Bs and guesthouses, to 5-star quality leisure and corporate hotels throughout Europe.

How does a consumer make a reservation?

A consumer clicks through from the hotel listing to a booking page resident on the Real Hotels server. Through a very simple booking process, the customer can make an instantly confirmed reservation in 4 easy steps. Confirmation is also sent to the customer by e-mail.

What happens when a reservation is cancelled?

If the customer books through the hotel's own site, the booking can be cancelled on the cancellation page. The customer is made aware at this point whether or not a cancellation fee will be charged, according to each hotel's policy. If the customer has booked through a partner website with its own cancellation facilities, the customer will be informed as per the partner's cancellation policy.

For all cancellations on reservations made through Real Hotels servers, the guest is immediately sent confirmation of cancellation in an email. The hotel receives notification of the cancellation by fax and email. The hotel's online availability is adjusted automatically.

Do you have any advertising on the site?

Yes, for as little as £23.50 you can advertise your accommodation. Please contact us for more information.

Can I link to your pages?

Of course you can, the more the merrier. If you are interested in exchanging links then please get in touch.

How do I advertise my establishment on your site?

Please visit our advertising page.

Who do I contact if I need help

If you have any questions, issues or need technical advice, we can help. Please use the following contact details...
Email: hotels@realhotels.co.uk